Tag: AI

Coca-Cola’s new flavour celebrates K-pop

Coca-Cola Australia has introduced the newest addition to the Coca-Cola Creations line-up, Coca-Cola K-Wave Zero Sugar. Offering a “refreshing” limited-edition Coca-Cola drink infused with a “burst of fruity-flavoured K-pop magic”, the new product...

Pepsi celebrates brand refresh

Pepsi has marked its ‘new era’ with a partnership with emerging fashion designer Jackson Cowden, celebrating not only Pepsi’s new identity, but the “reinvention of classic fashion items and conventions”. In partnership with...

Red Rooster ‘satisfies’ chicken cravings with AI

Red Rooster has launched an AI-powered technology that is designed to listen to and categorise hunger cues. Created by technology agency whiteGREY, crave_ware distinguishes tummy rumbles from all other bodily noises. Going one...

Aussies report bad customer service one-tenth of the time

While Australians say they’re having fewer bad customer experiences, according to the Qualtrics XM Institute, more are cutting spending with a brand after just one bad interaction. Local consumers surveyed in new research...

PayPal to ‘revolutionise’ commerce with new innovations

PayPal has announced six new innovations the company is piloting and bringing to market this year. According to the company, the new technology will “revolutionise” commerce through artificial intelligence (AI) driven personalisation for...

SPAR Slovenia creates virtual influencer

SPAR Slovenia has introduced a virtual influencer, called Sara, created with the help of artificial intelligence (AI). The influencer’s handle, @nerelna.sara, shares content on social networks and offers suggestions for solutions to life...

Australian e-commerce leads the charge in mass AI adoption

Salesforce has released its latest ‘State of Commerce’ report in collaboration with the Australian Retailers Association (ARA) revealing four in five Australian e-commerce businesses are already harnessing the power of artificial intelligence...

Trust and loyalty drop in 2023

The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according to new research by Qualtrics. A drop in feedback on bad experiences hasn’t...
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