Tag Archives: Kate Carnell

Report calls for substantial changes to Franchising Code of Conduct

Disclosure and transparency are still necessary, according to the Fairness in Franchising report, but are insufficient to protect franchisees operating small businesses against the abuse of contractual power by some franchisors. The Fairness in Franchising report was released by the Parliamentary Joint Committee on Corporations and Financial Services on March …

Read More »

Ombudsman lauds Labor stance on unfair contracts

Ombudsman Kate Carnell has welcomed the Labor party’s commitment to three key changes to legislation on unfair contract terms. Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Ms Carnell described Labor’s announced changes to unfair contract terms as “in line with our submission to the review currently being undertaken by …

Read More »

Ombudsman welcomes proposed overhaul of ‘jobactive’

Kate Carnell has welcomed Labor’s policy announcement to overhaul jobactive, which she says is letting small businesses down. In a recent statement, the Australian Small Business and Family Enterprise Ombudsman was scathing about the employment services system. “(It’s) not meeting the needs of small business operators in Australia,” she said. …

Read More »

Big banks still ‘feeding’ off SMEs

Ombudsman Kate Carnell says she’s concerned that major banks still haven’t lowered costs for the use of debit cards. Despite promises, she says, the banks still haven’t put into action the “least-cost routing” of debit cards’ tap-and-go payments. ‘Still waiting’ “The House of Representatives Standing Committee on Economics recommended banks …

Read More »

E-invoicing will improve SME cashflow, says ombudsman

Australian Small Business and Family Enterprise Ombudsman Kate Carnell says e-invoicing is good for small and medium-sized businesses (SMEs). Ms Carnell argues that it streamlines payments and improves cashflow, and therefore makes SMEs more productive. She also welcomed the Australian Treasury’s public consultation on how e-invoicing could work best. $28 …

Read More »

Ombudsman: small businesses ‘disappointed’ with banking report

Ombudsman Kate Carnell says many small businesses will be disappointed by Royal Commissioner Kenneth Hayne’s interim report into banking misconduct. Ms Carnell says the banks’ behaviour affected many small businesses. But so far, she says, they have not received “adequate consideration” from the Royal Commission. She said, “The interim report …

Read More »